So far this bike rack has been great! It’s nice that it comes completely assembled and I watched a YouTube video how to attach to the car and load the bikes it’s very simple to use and the bikes are very secure I highly recommend this bike rack!

Great Features For The Bikes Only.

We bought this rack about three years ago. We could not use it because I had an accident so we kept it in the box until now. We were so excited to use it finally, but come to find out our factory installed 2” trailer hitch on our truck does not work with this bike rack. There is no indication of this anywhere before hand except in the install directions inside the box.

The Jury Is Out

Theoretically it’s fine for a “regular” bike - for my Neo Tesoro X1 Step Thru, not quite. This rack is touted as something that can support large unwieldy heavy e-bikes but i had to quickly make a game day decision not to take this on a road trip as I didn’t feel safe hooking up my Neo. I expected more from something that is quite pricey.

Great Rack. Pricey, But Worth It

I use this rack to carry two e-bikes. They each weigh about 60 lbs each without their batteries and the rack hauls them well. The tilt feature is great - it allows us to open the back door on our Yukon where our other racks did not. The ramp would be better if it were longer since the Yukon is a taller vehicle, but it’s still helpful to a degree. Great rack overall. I love that the knob on the hitch tightens into the hitch receiver so the rack doesn’t wobble side to side when driving.

Limited Configuration -

Nice concept-However, I wish I did not buy it. Expensive and limited on bike configuration because of the clamps are not adjustable. I was told you cannot buy extra clamps...bounces around too much when two ebikes are being carried. Not entirely confident when carrying two bikes. Seems flimsy

Mauvaise Achat J Utilise Le Vieux

Très déçu utiliser 4 fois depuis 4 ans Pas adapter a nos vélo et trop lourd pour l auto

Great Product

Great product. Essentially fully assembled upon arrival. Easy to use with a lot of built in features. Handles e-bikes and traditional bikes equally as well. Ramps are a good assist for the heavier e-bike. Travels very well.

Easy Process

Extremely efficient with sales, rack itself and additional keys.

This bike rack works perfectly. A few trial runs and questions answered by bike shop made the bike loading and securing the bikes easier.

Disappointing Purchase

I've had this bike rack for about nine months now and the more I use it, the more I dislike it. So many moving parts and it's very cumbersome. With the two clamps side by side between the frame, if you don't turn your pedals just right, the bike gets knocked out of position and you need to keep readjusting. I'm also not impressed with the clamp itself. The only position in which I can secure it has already damaged the bike frame (picture attached). The lock seems very flimsy too. Already the key gets stuck unless I jostle it a bit. Even locked, it doesn't seem secure - like one good pothole and it could easily pop open. I've resorted to a bike lock as a fourth measure of security since I don't trust the rack. The ramp to load and unload the bike. Not a bad idea, but definitely room for improvement. Depending upon temperature, the ramp requires brute force to either insert or remove. I miss the arm hooks of my old rack. They were far more secure and didn't do any damage to my bike. The Thule EasyFold XT is the most disappointing purchase I've ever made.

Short Holder Bar Is Too Short To Secure E-bike

Clean design and easy to use. The Clamp system length does not work well with Specialized Turbo Vado E bikes, as the reach on the short arm is not long enough to adequately secure the forward bike. The long arm does secure the rear bike well. The short arm needs to be about four inches longer in order to properly grab the forward bike. Thule should produce more variety in arm lengths in order to properly accommodate two e-bikes that both have step over frames. I am considering ordering a replacement long arm, cutting the arm bar to the required length, and cutting and threading the internal rod to length, to allow it to work with my two step-over frame E-Bikes.

Loading Ramp Way Too Short

The rack itself is nice what I have an issue with is the little plastic ramp. I own an SUV AND A SILVERADO full sized truck. That ramp is too short I thought you sold one that was 4 ft. The only one I see is 3 ft. I need this ramp for my e bike.

Don’t Buy It

I’ve had the EasyFold XT for about a year. The clamps are difficult to use, it is difficult to angle them to get a good fit. After about 15 uses the rubber on the clamp tore… May have torn when my bike fell off the rack. I will not use this product anymore.

Don’t Depend On Ramps Or Warrant

We’ve had this rack for two years and it has been great but now the ramp won’t attach. We called Thule and they said we have to fill out online form which requires uploading 3 videos or pictures which is not easy for all people. Seems like they are purposefully making it hard to submit a claim on the lifetime warranty.

Great Bike Rack

Bought this a month ago, used it one time, looks like it does the job well. But make sure your car has a hitch!