As far as the jacket goes I love it so far. Great fit. I’m 5’10, 215 pounds very active. I fit in a large perfect. Fits the shoulders and arms well which is where most jackets fail me. Body fits nice but is not too tight. In regards to customer service, I had to exchange for a different size. The customer chat was initially very unhelpful and unpleasant but ended up processing the exchange.
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