Received this product 2 days ago and it failed on the second climb.
My model was branded with manufacture date of 07/20, I had heard of recalls happening on previous models do to the handles malfunctioning but I was worried as this was a newer model. I suppose I should have been worried because the same issues that were present on the recalled models are present on the newer model that I received.
The arm the actuates the cam to release friction in the aid of descent spins freely now and I can fit a 3mm hex key easily between the body of the device and the handle (as can be seen in the pictures.)
Needless to say I am very disappointed. If this review doesn't bother you and you think yours won't have the same issue, hopefully it won't, but maybe it will.
The overall construction and feel of the device is fantastic and when it was working it worked well, I just can't afford to have issues like this arise in a high stakes moment.
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