I originally purchased the pack 1-2 years ago. I used it for everyday as my “man purse” -keys, wallet, water bottle, snack bars, spare rain shell, hat, dog leash, collar, water bowl, treats, grocery bags etc. worked great. Stays nicely against the body when snugged up. Unfortunately the plastic piece that connects the strap to the bottom of the pack broke. I contacted the company hoping to purchase a replacement part. Instead they offered a whole new pack! Wonderful! Just received it and loving it.
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