No. Enrollment in ScoreCard is free, though a purchase or fee may be required to achieve certain benefits or status.

You can earn Points and redeem Rewards online and in-store at DICK’S Sporting Goods, Golf Galaxy, Public Lands, and Going, Going, Gone! 

You can enroll in‑store, online, or through the DICK’S or Golf Galaxy mobile apps.

No. Each person may only have one ScoreCard account.

No. Accounts, Points, Rewards, and benefits are non‑transferable.

We need a valid email address to deliver ScoreCard Rewards, exclusive offers, and other program-related information. 

Points are earned through qualifying purchases at our stores, fitness activities when enrolled in Move via the DICK’S mobile app, eligible DICK’S Credit Card purchases, and special promotions. See complete ScoreCard Terms and Conditions for details.

Qualified purchases are merchandise purchases in our stores and exclude items such as gift cards, taxes, voluntary fees to join elevated tiers of ScoreCard membership, shipping, returns, and certain brands and services.

Yes. All ScoreCard Points that have not been converted to a ScoreCard Reward will expire one year from the date on which the ScoreCard Points are earned.

If your ScoreCard was not used in-store and you have your receipt, you can credit the purchase to your account within 90 days. Simply log in to My Account on DICKS.com and select “Credit Account” under My Points History and follow the instructions. Always keep your receipts for verification in the event of a discrepancy.

To receive an electronic receipt of your in-store purchase, you must have a valid email address on your ScoreCard account. You will be asked at checkout if you would like to receive an electronic receipt. 

To add or update your email address yourself, log in to My Account on DICKS.com and select Account Settings. 

The most common reason for a negative Points balance is merchandise being returned after your Points convert into a Reward. If you believe there is an error on your account, please contact the ScoreCard Hotline at 1-800-440-4002. 

Points are converted into Rewards at a rate of 300 Points = $10. You will automatically be issued a Reward when your Points balance reaches 300 Points. Rewards are issued in increments beginning at $10. Occasionally, we may offer you the option to redeem Rewards in other increments.

Yes. Rewards are capped at $500 per calendar month.

Rewards are valid for 60 days from the date they are issued.

Rewards will be received within 60 days of qualifying for a Reward. You can view and redeem available Rewards in your account online or on the DICK’S or Golf Galaxy Mobile Apps. Available Rewards can also be redeemed in store when you identify as a loyalty member at checkout. You will be notified that a Rewards is available via email.  

No. Rewards have no cash value and cannot be transferred or exchanged for cash.

Returns will be reduced by the portion of the Reward applied to the returned item. When a Reward is used on a transaction with several items, the Reward is applied to each item proportionate to the item’s value compared to the total transaction value.

Rewards are not available immediately due to the timing of processing and time associated with processing. You can see when your Points convert into a Reward by logging in and visiting the My Points section under My Account.

Yes, the Points you earned from purchasing the returned item are deducted from your account when you complete a return. You must present your ScoreCard at the time of the return. 

• If you return an item you purchased with a Reward, then your ScoreCard account will be credited Points proportionate to the Reward used on that item. For example, if $5 of a $10 Reward is used on an item that you return, then your account will be credited 150 Points.

• You will receive the credited Points the day after your cancelled order or returned order processes in our systems.

• If your balance of points equates to a new Reward, the Points will convert to a Reward during the next Reward cycle.

All Points expire approximately 365 days from the date in which they are issued or reissued, if they have not converted into a Reward. ​

When you use a Reward, it is applied proportionately to all of the products in your order based on each product’s value compared to your total order value. Therefore, if you return or cancel a portion of your order, you will receive a pro-rated Point value. For example:​

• If your order was one product, the total amount of Points that equals the value of your Reward issued for that purchase will be credited in Points.​

• If you had two products in the order and one is cancelled or returned, the pro-rated value of your Reward that was applied to that product will be credited in Points.​

You can achieve ScoreCard Gold status by either (A) using their DICK’S Credit Card or DICK’S Mastercard® to make a purchase in our Stores at least once during the calendar year or (B) making five hundred dollars ($500) in qualified purchases during the calendar year. For additional details, please see the ScoreCard Terms and Conditions.

Gold status unlocks exclusive access to member-only perks that we’ll share with you via email and/or direct mail throughout the year. Also, ScoreCard Gold members receive a 3x Points offer to use on any single purchase once per calendar year. To redeem your 3X Points offer, log-in to redeem online from your Account Summary or ask an associate to add your 3X Points offer during checkout in-store.

When you achieve Gold status, you’ll keep that status for the remainder of the current calendar year through the end of the following calendar year.

You can always check your status by logging in to My Account at DICKS.com/ScoreCard.   

Accounts may be closed for inactivity, misuse, or violation of program terms.

Yes. The program, including its benefits and rules, may be modified or discontinued at any time in accordance with the ScoreCard Terms & Conditions. If required by law, we will provide notice by electronic means including by posting notice of changes to dicks.com/scorecard. 

The complete ScoreCard Terms & Conditions are available online and apply to all program participation.

For questions regarding your ScoreCard account, contact customer service at 1-800-440-4002. For questions regarding your ScoreCard Gold account, contact customer service at 1-833-679-9638.​