We've had this bike rack for about a year. It is fine for transporting bikes. But when we're not transporting bikes, we want the arms pointing down. One of the arms moves relatively easily when I loosen the clip that tightens it in place, but the other one does not even when the clip is totally loose. Sometimes I can loosen the arm by prying at the hinger with a screwdriver, but other times I end up taking the clip off and hammering on the bolt to loosen it.
We owned an earlier version of this rack for many years--it was a little less robust but great to use.
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