I wound up returning this item for 2 reasons. 1- the bag did not have enough volume for all of the this college textbooks I need to fit. I am taking a class with several incredibly heavy books. It should be fine for a normal day bag, good for a K-12 student, but not if you have to carry more that a couple medium size books. 2- the padding in the straps was barely there. 12+ ago i had a backpack from this company that was incredible. It had a silicone grid style padding and the straps were all very supportive and it lasted a long time, until it was stolen from my car. The quality appears to not be the same. I will say that this bag was super cute and the hydration pocket was perfect for my laptop. The backing had a decently ergonomic structure, and the waist and chest straps were nice. It's an ok bag, but not if you need to carry excessive weight or have any shoulder pain issues because the shoulder straps are so poorly padded. I wish I would have gone to a store in person to look at it more closely before I purchased it.
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