THE PUBLIC LANDS HUB

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PUBLIC LANDS HUB FREQUENTLY ASKED QUESTIONS

Terms capitalized and not defined are defined in the PUBLIC LANDS HUB Terms and Conditions.

Public Lands HUB Terms and Conditions

1. Introduction 

The Public Lands HUB program (“Program”) is a U.S.-based loyalty program offered at the sole discretion of Public Lands, hereinafter referred to as "Our Store(s),” “Us,” “We” or “Our”.

At Our sole discretion, We have the right to modify, add or delete all or any portion of the Program rules, terms, conditions, benefits or Public Lands HUB rewards, at any time, with or without notice, even though such changes may affect the value of points already accumulated, the value of the rewards and/or the time for redemption.

 

2. Membership & Eligibility

You can sign up to be a Program participant (“Participant” or “You”) by enrolling at checkout in Our Store locations, online at PublicLands.com or at special sign up events. 

Participants must:

(a) Be at least thirteen (13) years of age;

(b) Be a resident of the United States (including United States territories) or Canada; and,

(c) Provide a valid mailing address and valid email address at the time of enrollment.

 

Additionally, by participating in the Program, You acknowledge that You have read, understand and agree to Public Land’s Privacy Policy and Terms of Use, which can be viewed at

www.PublicLands.com/s/privacy-policy and www.PublicLands.com /s/terms-of-use, respectively.    

 

3. Earning Points

In order to earn points (“Points”) that can be applied towards a reward (“Reward”), a You must identify yourself as a Public Lands HUB member each time You make a purchase in Our Store locations or through Customer Service orders, or enter your Public Lands HUB membership account number at the time of purchase online at PublicLands.com (“Our Website.”)

Participants can earn Points in the following ways:

(a) Qualified Purchases. Participants will earn one Point for every $1 of Qualified Purchases (defined below) made at Our Store locations and using Our Website. In the event of any discrepancies or if You do not identify yourself as Public Lands HUB member at the time of purchase, You may have your purchases added to your account within 90 days of the original transaction by logging into your account at My Account at any time at PublicLands.com/HUB for in-store purchases or by contacting the Public Lands HUB Hotline at 1-844-890-0896 for purchases made using Our Website. While Points associated with Qualified Purchases may be available shortly after making the purchase, it may take up to 8 days for Points from Qualified Purchases to appear on a Participant’s account.


Qualified Purchases” are merchandise purchases excluding sales tax and shipping, Reward redemption, purchases made prior to enrollment, returned merchandise, refunds, warranties, gift cards.  If a Participant returns purchases for which the Participant earned Points, those Points will be deducted from the Participant’s Public Lands HUB membership account balance. Participants must present their Participant’s Public Lands HUB membership card when returning any purchases that earned Points.


From time to time, We may extend Public Lands HUB enrollment offers to our customers to promote new Program membership for non-Participants. Such enrollment offers are limited to new Public Lands HUB Participants. Existing Participants may not receive enrollment offers for enrolling additional Public Lands HUB membership accounts. Accounts under the same name and address will automatically be combined.


Our Stores reserve the right to provide Public Lands HUB benefits to some Participants based upon geographic location, Program participation or information supplied by the Participant. Some of our special promotional offers, benefits, and communications also may be based on the volume or type of purchases of Participants.

 

4. Earning Rewards

Participants will receive a Reward within 8 days after reaching a balance of three hundred (300) Points ("Minimum Point Threshold"). The Minimum Point Threshold may change at any time without prior notification. Rewards are capped at Five Hundred Dollars ($500.00) (“Maximum Reward”) per Our fiscal month. Participants who have a Points balance after earning a Maximum Reward will carry over the remaining Points until the Points convert to a Reward or expire, whichever happens first.    

 

5. Redeeming Rewards

Rewards can be redeemed only on the purchase of merchandise by presenting the Reward at the time of checkout in Our Store locations or by entering the redemption code at the time of purchase online using Our Website. Participants redeeming Rewards are limited to redeeming at most two (2) Rewards per online transaction and three (3) Rewards per in-store transaction. A Reward can only be redeemed in one transaction, and the Participant forfeits any unused portion of the Reward if the transaction is less than the amount of the Reward. Additionally, if a Participant uses a Reward to make a purchase that is later returned, the Participant will not be reimbursed any portion of the Reward. 

Rewards cannot be redeemed for gift cards, store credit, sales tax, prior purchases, licenses or services including but not limited to shipping or extended warranties. Rewards have no cash value and neither cash nor store credit will be paid for unused portions of the Reward. Rewards are not transferable and Participants can only redeem Rewards associated with that Public Lands HUB membership account. Participants must redeem Rewards prior to or on the expiration date stated on the Reward. The Program reserves the right to change the Rewards expiration date at any time without prior notification.

 

6. Point Expiration

All Points that have not been converted to a Reward will expire one year after the date upon which the Points were earned.


7. Change of Account Information

Participants are responsible for notifying Us of any changes to their information, including mailing address and e-mail address. Our Stores are not responsible for Rewards that are lost, delayed or misdirected in the mail, by email or otherwise.  Account information changes can be made by making changes to the Participant’s account preferences at My Account on PublicLands.com/HUB  or by contacting the Public Lands HUB Hotline at 1-844-890-0896.

 

8. Program Termination

The Program has no predetermined termination date and may continue until such time as Our Stores, in Our sole discretion, elect to designate a termination date. Our Stores reserve the right to modify or end the Program, or any part of the Program, at any time without providing written notice to You.

Abuse of the Program (for example, by a Participant failing to follow the Public Lands HUB Terms and Conditions, allowing others to use the Participant’s membership number or other improper conduct as determined by Our Stores in Our sole discretion) may result in termination of that Participant’s membership and disqualify that Participant from future Program participation.


9. Additional Terms

Modification of the Public Lands HUB Terms and Conditions may only be made in writing by an authorized representative of Our Stores. All interpretations of the Public Lands HUB Terms and Conditions will be at the sole discretion of Our Stores and such interpretations are binding on Participants. For additional information about the Public Lands HUB Program, see the Public Lands HUB Program FAQ located at www.PublicLands.com/HUB.

Points and Rewards may be subject to federal, state, or other taxes and such taxes are the sole responsibility of the respective Participant.

The Program is a United States program. The laws of the Commonwealth of Pennsylvania apply to the Program and these Public Lands HUB Terms and Conditions without regard to any conflict of law rules that may require the application of the laws of another jurisdiction.

If in any particular state the Program or Our Stores have to apply for any special license, bonding, permit or other governmental regulatory approval, the Program will be void in that particular state.

Participation in the Program is void if prohibited by law in the jurisdiction in which the prospective Participant resides.