We've been happy with this rack so far - this is actually the second JayLow we've purchased. Not because the first wore out, but because we wanted a second set. They're easy to put on the factory crossbars of our 2018 Outback, and easy to fold down. Despite the fold down, we tend not to keep them on the vehicle because the lock cores are a separate purchase. All in all, we're quite pleased and have had no problems with them.
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