I fly about 50-75 times a year; I never check bags. I travel with a roller and a backpack. I've used the Osprey Transporter series (4 wheeled and updated 4 wheeled carry on size) and the Ozone (2 and 4 wheeled carry on size) series; I've used backpacks in each series. These systems have progressively gotten worse, and this roller is rock-bottom bad. First - it tips over. It tipped over in my kitchen repeatedly before I even left my house. This is even worse when a backpack is on top of it. The laptop sleeve is mostly useless space - and this is made worse because the opening at the top of the sleeve is too narrow to reach the bulky empty space at the bottom of the sleeve. There is no good handle at the top of the bag to use to pull the bag out of an overhead compartment on a plane. The bag sits high off the ground, so there is a lot of wasted space beneath the bag that could have been used to increase packing volume. It's almost like the bag was intentionally designed to sabotage its intended purpose. Have you guys (yes Osprey design team, you) ever traveled before? Did anyone test this out (at all)? It is horrible. I started using Osprey backpacks in the mid 90s on some long trail hikes, and those bags were awesome. My recent experiences with the Transporter and Ozone series bags are almost entirely opposite. The Almighty Guarantee isn't so great when it costs money to send bags back because the wheels won't roll (seriously) or the handle breaks in half (true story) ... or now, when a bag cannot even reliably stand upright. This bag is completely useless as a roller, and you don't even have to travel to realize it. Just imagine standing in a crowded airport and having your entire bag fall over onto someone. Or even trying to pack the bag usefully ... or trying to pull it out of an overhead bin when people are waiting impatiently to get off a plane. What a disaster. Osprey, I'm done. Thanks for the ... effort?
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